Visits strictly by appointment
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FAQs

Frequently asked questions

Answers about our safety deposit boxes, security, visiting and buying bullion.

Topics
Safety deposit boxes
What can I store in a safety deposit box?

Our boxes are suitable for jewellery and watches, gold, silver and other precious metals, cash and collectable coins, important personal or business documents, property deeds and certificates, family heirlooms, photographs and memorabilia, data-storage devices and digital backups, and other high-value items.

Certain prohibited, dangerous or unlawful items cannot be stored. Our team can explain the applicable terms and conditions before your box is opened.

Yes. Whether it is money you have set aside for future use or received through a sale, gift or inheritance, a safety deposit box can provide a secure place to store it. Cash storage is subject to our terms and applicable verification checks.

We offer a selection of box sizes, from essential paperwork to larger collections. Our experienced team will explain the available choices and help you select a box that meets your requirements.

Boxes are available equivalent to £20 per month, inclusive of VAT. Pricing varies by box size, and our team will confirm current fees when you enquire.

Yes. We provide secure storage for businesses, professionals and jewellery traders, including documents, data backups, precious metals, jewellery and other valuable business assets.

Security

At its centre is a certified EN1143-1 graded bank vault protected by electronic time locks. Access is controlled by biometric fingerprint scanning and facial recognition, and the facility is protected by digital CCTV, continuous external monitoring and a system linked to a 24-hour police response.

Access is restricted to authorised individuals in accordance with our identification and security procedures.

Cover of up to £500,000 per box is available through our insurance partner. Cover, limits and exclusions are set out in the provider’s own terms.

Yes. We are a certified SDA Gold member of the Safety Deposit Association.

Visiting

Yes. Visits are strictly by appointment. Call 0121 357 3094 or email info@thebanksdc.com to arrange a time.

Monday to Friday 10am to 5pm, and Saturday 10am to 4pm. We are closed on Sundays and Bank Holidays.

We are at 919 Walsall Road, Birmingham, B42 1TN, in the former Barclays Bank building in Great Barr, close to junction 7 of the M6.

Yes. Customers access their boxes within private viewing rooms located inside the secure area, so valuables can be inspected, added or removed discreetly.

Buying bullion

Yes. Through our associated company, Chrysos Bullion, you can purchase physical investment gold and silver bars and coins through a professional, secure and discreet service.

Yes. You can take your precious metals away or place them directly into a safety deposit box within our certified bank vault, with no need to transport them or keep them at home.

Yes. Product availability and prices may change according to stock levels and movements in the precious-metals market. Our team will provide clear pricing before you buy.

No questions match your search. Try another word, or call us on 0121 357 3094.

Still have a question?

Our experienced team will answer your questions clearly and without pressure.